Context-aware intelligent systems employ implicit inputs, and make decisions based on complex rules and machine learning models that are rarely clear to users. Such lack of system...
: Using a knowledge management perspective, this paper investigates new and efficient ways of applying intelligent agents to e-business customer relationship management. Intelligen...
It is widely acknowledged that providing explanations is an important capability of intelligent systems. Explanation capabilities are useful, for example, in scenario-based traini...
Maaike Harbers, Karel van den Bosch, John-Jules Ch...
This is a time of increasing interdisciplinary research. Computer science is learning more from biology every day, enabling a plethora of new software techniques to flourish. And b...
People interact with interfaces to accomplish goals, and knowledge about human goals can be useful for building intelligent user interfaces. We suggest that modeling high, human-l...