37 search results - page 8 / 8 » Why doing user observations first is wrong |
CHI
2009
ACM
14 years 8 months ago
2009
ACM
This paper investigates the role of online resources in problem solving. We look specifically at how programmers--an exemplar form of knowledge workers--opportunistically interlea...
EJIS
2010
13 years 7 months ago
2010
In the last few decades, several studies have found the same technology implemented in highly similar organizational settings to be associated with very different consequences for...