We report on a study of the English edition of Wikipedia in which we used a mixed methods approach to understand how nested organizational structures called WikiProjects support c...
Andrea Forte, Niki Kittur, Vanessa Larco, Haiyi Zh...
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
Abstract. Wikis are currently used in providing knowledge management systems for individual enterprises. The initial explanations of word entries (entities) in such a system can be...
Wiki systems typically display article history as a linear sequence of revisions in chronological order. This representation hides deeper relationships among the revisions, such a...