This paper describes the initial results of a qualitative field study of the work required to review and approve the content on government agency web sites. The study analyzes con...
Data are a fundamental component of science and engineering work, and the ability to share data is critical to the validation and progress of science. Data sharing and reuse in so...
Knowledge communities of all kinds have social and material practices for deciding what is known and who is to be trusted. In this paper, we address a specific kind of knowledge w...
Nancy A. Van House, Mark H. Butler, Lisa R. Schiff
We have designed two sets of communication tools to enable telepresence in groups who work in different locations. Afterwards we evaluated the tools. Studie (A), in the first grou...
This work presents experiences with the adopting of a workflow management system in a large financial institution. We describe the gradual evolution of a traditional work process,...