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119
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HCI
2009
15 years 1 months ago
2009
Abstract. IT service delivery is challenging to study. It is characterized by interacting systems of technology, people, and organizations. The work is sometimes reactive, sometime...
134
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CONTEXT
2007
Springer
15 years 10 months ago
2007
Springer
Current modeling approaches in the field of learning and work resemble the notion of workflows and hence fall short in describing the situated and socially mediated nature of pract...
111
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HICSS
2005
IEEE
15 years 9 months ago
2005
IEEE
We review the literature on Free/Libre Open Source Software (FLOSS) development and on software development, distributed work and teams more generally to develop a theoretical mod...
127
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IWPC
2005
IEEE
15 years 9 months ago
2005
IEEE
Interoperability is the challenge involved in getting software components to work together. This working session discusses in depth the state of the art in reengineering tool inte...
120
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SIGIR
2005
ACM
15 years 9 months ago
2005
ACM
To investigate the nature of people’s understandings for how search engines work, we collected data from 232 undergraduate and graduate students. Students were asked to “draw ...