We present data from detailed observation of 24 information workers that shows that they experience work fragmentation as common practice. We consider that work fragmentation has ...
Integrating groupware in work practices poses a range of interrelated problems comprising organisational and technological issues. These are complex issues, since they derive from...
This paper describes three new visual languages for use in the coordination of collaborative work in large CSCW environments. EVPL describes work plans and is used to define the c...
This paper presents descriptive accounts from an ethnographic study of time-critical work in the domain of emergency response and the operative work of fire crews. The verbal comm...
CSCW seems to have a persistent problem of understanding the nature of “cooperative work”. This paper argues that this problem is a direct result of not looking at the dynamic...