Open content communities such as wikis derive their value from the work done by users. However, a key challenge is to elicit work that is sufficient and focused where needed. We ...
In this paper, we explore the benefits of videochat for families and the corresponding work that home users engage in to make a video call run smoothly. We explore the varieties o...
Janet Go, Joseph Kaye, Mirjana Spasojevic, Morgan ...
No work is inherently either visible or invisible. We always "see" work through a selection of indicators: straining muscles, finished artifacts, a changed state of affai...
The advent of computer-supported collaborative work (CSCW) systems significantly impacts group collaboration. This paper reviews three CSCW systems: Lotus Notes, Xerox DocuShare, ...