The University of Pittsburgh's Computing Services and Systems Development organization is focused on the needs of the faculty and student population, totaling nearly 40,000 u...
The Internet has already connected people and established a mature online community. The use of WWW is also in the main stream of disseminating one’s information and services. In...
tions, allowing interlinking of abstracting and indexing databases with full-text sources, and providing the ability to search across multiple databases simultaneously. Publishers ...
“Client Services”, “User Services”, “Customer Service”: whatever we call it at our various colleges and universities, it’s not just about fixing hardware and softwar...
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...