Current research focuses on the dynamics of mobile telecommunications market innovation from the perspectives of technology innovation or service adoption. However,because there i...
Both academics and practitioners have invested considerably in the information systems evaluation arena, yet rewards remain elusive. The aim of this paper is to provide rich insig...
Although companies are more and more developing complex networks of connections with their partners and customers and shifting their focus towards expanding the knowledge manageme...
Globalization has seen the emergence of virtual teams solving complex organisational problems using computer-mediated technologies. By extending Media Richness Theory, it was the ...
Although CRM is one of the fastest growing management approaches being adopted across many organizations and particularly tourism and hospitality firms, the deployment of CRM appl...