Nowadays people have to deal with an increasing amount of information contained in electronic documents available from numerous heterogeneous, widely distributed sources. Keeping ...
The launch of B2B exchanges in brick and mortar industries has inspired the study of the potential impacts on business models of this shift from offline into online trade. Among m...
Ellen Christiaanse, Ruben Sinnecker, Marco Mossink...
It has been conventional wisdom that, for e-commerce to fulfil its potential, each party to a transaction must be confident about the identity of the others. Digital signature tec...
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
Software Process Improvement (SPI) is a recognised systematic approach for improving the capability of software organisations. Such initiatives have met with a number of difficult...