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CANDT
2009
14 years 2 months ago
Facilitating participatory decision-making in local communities through map-based online discussion
Geographic information systems and online mapping technologies have been widely used for supporting participatory decision-making in local communities. However, limited studies ha...
Bo Yu, Guoray Cai
CANDT
2009
13 years 12 months ago
Overhearing the crowd: an empirical examination of conversation reuse in a technical support community
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
Derek L. Hansen
CANDT
2009
14 years 2 months ago
Supportive communication, sense of virtual community and health outcomes in online infertility groups
Women are turning to online health groups to deal with the stresses and complications of infertility. Online groups may provide a resource that is potentially absent in their face...
Jennifer L. Welbourne, Anita L. Blanchard, Marla D...
CANDT
2009
14 years 2 months ago
Hometown websites: continuous maintenance of cross-border connections
Information and Communication Technologies (ICT) become particularly relevant in contexts where place-based communities get dispersed and migrants look for ways to keep strong con...
Luís A. Castro, Victor M. Gonzalez
CANDT
2009
14 years 2 months ago
Please help!: patterns of personalization in an online tech support board
We analyze help-seeking strategies in two large tech support boards and observe a number of previously unreported differences between tech support boards and other types of online...
Sarita Yardi, Erika Shehan Poole