In this paper we present work toward a new method of evaluation for Reality-Based Interaction Styles that we call Cognitive Description and Evaluation of Interaction (CoDeIn). Thi...
This project aims to further our understanding of the practice of user-centered design (UCD) by observing the argumentation strategies used by designers in faceto-face meetings in...
This paper describes the coming-of-age of an analytical application that was built using agile development processes, tightly interlinked with an iterative user experience methodo...
Technologies can be used ? or appropriated ? in different ways by different users, but how do the use patterns evolve, and how can design facilitate such evolution? This paper app...
This article presents an investigation of empathy within an online community for older people (SeniorNet). Qualitative content analysis of 400 messages from a discussion board abo...