Awareness of individual and group activities is critical to successful collaboration and is commonly supported in CSCW systems by active, information generation mechanisms separat...
Our work focuses on providing computational support for informal communication among people who are geographically separated. To better understand the use of artifacts in communic...
A system that allows people to simultaneously modify a common design in a graphically rich environment was developed to identify and examine groupware interface issues unique to t...
Although talkhtg is an integral part of collaborative activity, there has been little computer support for acquiring and accessing the contents of conversations. Our approach has ...
This paper relates experiences of a project where an ethnographic study of air traffic controllers is being used to inform the design of the controllers' interface to the fli...
Richard Bentley, John A. Hughes, David Randall, To...