We outline some of the benefits of shared visual information for collaborative repair tasks and report on a study comparing collaborative performance on a manual task by workers a...
We investigate the phenomenon of adversarial collaboration, through field studies of a legal firm. Adversarial collaboration requires that people with opposing goals come to agree...
In asynchronous collaborative applications, users usually collaborate accessing and modifying shared information independently. We have designed and implemented a replicated objec...
This paper presents the software architecture for a next generation concurrent engineering environment that helps geographically separated designers and engineers to collaborate e...
This paper describes the evolution of a concept, Contact Point, the research process through which it evolved, and the work context and practices which drove its evolution. Contac...