Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
The literature in the field of knowledge management shows a certain preoccupation with information technology (IT) and technical solutions while it reflects a limited view of orga...
Giddens' structuration theory (ST) offers an account of social life in terms of social practices developing and changing over time and space, which makes no attempt to direct...
Online auction has become an intriguing new type of economic exchange mechanism. Given that Internet auctions differ from traditional physical auctions in terms of flexibility and...
The paper presents a critical inquiry into the relationship between Computer-Mediated Communication (CMC) and progressive rationalisation in modern organisations. By drawing on th...