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ECIS
2001
13 years 9 months ago
A Review of the Issues Associated with Customer Relationship Management Systems
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
Ben Light
ECIS
2001
13 years 9 months ago
Knowledge, learning and IT support in a small software company
The literature in the field of knowledge management shows a certain preoccupation with information technology (IT) and technical solutions while it reflects a limited view of orga...
Karlheinz Kautz, Kim Thaysen
ECIS
2001
13 years 9 months ago
Structuration Theory and Information System Development - Frameworks for Practice
Giddens' structuration theory (ST) offers an account of social life in terms of social practices developing and changing over time and space, which makes no attempt to direct...
Jeremy Rose, Rens Scheepers
ECIS
2001
13 years 9 months ago
An examination of auction price determinants on Ebay
Online auction has become an intriguing new type of economic exchange mechanism. Given that Internet auctions differ from traditional physical auctions in terms of flexibility and...
Wen Wan, Hock-Hai Teo
ECIS
2001
13 years 9 months ago
Critical Information Systems Research: A Habermasian Approach
The paper presents a critical inquiry into the relationship between Computer-Mediated Communication (CMC) and progressive rationalisation in modern organisations. By drawing on th...
Dubravka Cecez-Kecmanovic