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ECIS
2001
13 years 9 months ago
Towards sustainable quality of service in interconnection agreements: Implications from information asymmetry
This paper analyses the structure of the Internet marketplace and the business relationships of key players involved in network services provision. A brief overview of existing pr...
Ioanna D. Constantiou, Nikolaos A. Mylonopoulos
ECIS
2001
13 years 9 months ago
Knowledge integration processes within the context of enterprise resources planning (ERP) systems implementation
The empirical findings from an organization, which adopted and implemented ERP, are presented. The focus of this empirical research was to understand the nature and processes of k...
Jimmy C. Huang, Sue Newell, Shan Ling Pan, Robert ...
ECIS
2001
13 years 9 months ago
Intranet technology as an enabler of BPR: AN exploratory study in public healthcare
The growth and popularity of e-commerce has both challenged and enabled public sector organisations to redefine their levels of service. In the early 1990's BPR was proposed ...
Martin Hughes, William Golden
ECIS
2001
13 years 9 months ago
The golden circle: A case study of organizational change at the London Ambulance Service
This paper analyzes the way in which the London Ambulance Service (LAS) recovered from the events of October 1992, when it implemented a computer aided despatch system (LASCAD) th...
Kathy McGrath
ECIS
2001
13 years 9 months ago
An Interactive Telecommunications Degree with Vision for the Future
This paper presents a new curriculum for the Internet and e-business that has been developed at University of Redlands in Southern California with first offering in 2000. The pape...
James B. Pick, Sunny J. Baker