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ECIS
2001
13 years 10 months ago
2001
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
ECIS
2001
13 years 10 months ago
2001
Information technology (IT) support for managing competence is based on a rationalistic view of competence. While these competence systems might work in rationalistic organization...
ECIS
2001
13 years 10 months ago
2001
This paper analyzes the way in which the London Ambulance Service (LAS) recovered from the events of October 1992, when it implemented a computer aided despatch system (LASCAD) th...
ECIS
2001
13 years 10 months ago
2001
A case is described of a firm, which decided to develop a new IT system using a mixture of contract or outsourced workers and company employees. The company employees were placed ...
ECIS
2001
13 years 10 months ago
2001
This paper presents a new curriculum for the Internet and e-business that has been developed at University of Redlands in Southern California with first offering in 2000. The pape...