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ECIS
2004
13 years 10 months ago
Decoupling Application Roles and Technology Generations: A Life-Cycle Approach
Companies invest large amounts of money in new technologies. Not surprisingly, much of the research carried out in relation to IT-investments has focused on the adoption of new te...
Anders Mårtensson, Pablo Valiente
ECIS
2004
13 years 10 months ago
The value of life histories in researching the adoption and use of M-services
Mobile services are a very important part of the e-commerce landscape. Although research has been conducted on what services people use and what value they attach to those service...
Patricia McManus, Craig Standing
ECIS
2004
13 years 10 months ago
Measurement of user-perceived web quality
Web sites are now considered an extension of the entire business, not just an additional channel or storefront or a simple information portal for the company. Creating an effectiv...
Ravi T. Seethamraju
ECIS
2004
13 years 10 months ago
Business alignment in the CRM domain: predicting CRM performance
In this paper we present a framework that aims to answer the central question why some organizations are successful in the CRM domain, while others are not. The framework is built...
Ronald Batenburg, Johan Versendaal
ECIS
2004
13 years 10 months ago
Mobile telecommunications market innovation: the transformation from 2g to 3g
Current research focuses on the dynamics of mobile telecommunications market innovation from the perspectives of technology innovation or service adoption. However,because there i...
Jan Damsgaard, Ping Gao