We demonstrate that many undesired telephony feature interactions are also shared-control mode confusions. A mode confusion occurs when the observed behaviour of a technical syste...
New voice services are investigated in the fields of Internet telephony (SIP – Session Initiation Protocol) and interactive voice systems (VoiceXML – Voice Extended Markup La...
SERL is a language and framework for managing the triggering and execution of services in a single-user, single-network-component (SUSC) environment. We propose enhancements to SER...
A new feature set suited for IP telephony is described. The user value of this feature set is discussed in terms of social science results. This feature set supports natural human ...
Tom Gray, Ramiro Liscano, Barry Wellman, Anabel Qu...
We report on a property-based approach to feature interaction analysis for a client-server email system. The model is based upon Hall’s email model [12] presented at FIW’00 [3]...