This paper explores the impact of enterprise-wide processes and technologies on group relations and exchanges. We examine the use of Customer Relationship Management (CRM) tools i...
Melissa Cefkin, Jakita O. Thomas, Jeanette Blomber...
To improve existing social bookmarking systems and to design new ones, researchers and practitioners need to understand how to evaluate tagging behavior. In this paper, we analyze...
Umer Farooq, Thomas George Kannampallil, Yang Song...
Most empirical studies of peer production have focused on the final products of these efforts (such as software in Free/Open Source projects), but there are also many other knowle...
Margaret S. Elliott, Mark S. Ackerman, Walt Scacch...
Wikipedia's brilliance and curse is that any user can edit any of the encyclopedia entries. We introduce the notion of the impact of an edit, measured by the number of times ...
Reid Priedhorsky, Jilin Chen, Shyong K. Lam, Kathe...
This paper discusses the relation among four problems: graph testing, DNA complex screening, superimposed codes and secure key distribution. We prove a surprising equivalence relat...