: From a process perspective, the tasks that individuals carry out within an organization are linked. These linkages are often documented as process flow diagrams that connect the ...
On September 5, 2006, a legal precedent was set for web accessibility. Federal judge Marilyn Patel sustained discrimination claims by the National Federation for the Blind against...
In order to create new opportunities for competitive differentiation, organisations are starting to shift their focus from transactional operational Business Processes (BPs) to ot...
Personalization is a phenomenon that intrigues and confuses. Personalized offerings promise customer attention, loyalty and safe haven against commoditization. However, these prom...
Information availability has increased consumers’ informedness, the degree to which they know what is available in the marketplace, with precisely which attributes and at precis...