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    Raising the Bar: A Training Program for Student Workers
    15 years 11 months ago
    Raising the Bar: A Training Program for Student Workers
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    Patti Landau
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    SIGUCCS
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    Show Me The Money, In IT Training!
    15 years 11 months ago
    Show Me The Money, In IT Training!
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    James Potter
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    SIGUCCS
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    Electronic Kiosk Project: Distributed Access to E-Mail and Web Browsing
    15 years 11 months ago
    Electronic Kiosk Project: Distributed Access to E-Mail and Web Browsing
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    Jeffrey Raymond
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    The Modernization of a Call Center
    15 years 11 months ago
    The Modernization of a Call Center
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    Karen Reasoner
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    SIGUCCS
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    Living in an ACD World
    15 years 11 months ago
    Living in an ACD World
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    Jen Whiting
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