Open Source Software (OSS) has made great strides toward mainstream acceptance over the past two years. However, many IT managers, both in business and academia, are still cautiou...
Mike Davis, Will O'Donovan, John Fritz, Carlisle C...
We presented a paper in Denver that addressed our Remedy design process. At that time we talked about our current development process, but we hadn't implemented the product a...
The Department of Management Studies, (DOMS) has had a Computer Laboratory for a decade. DOMS IT environment has become increasingly complex. From having less than 20 standalone P...
In a Collegiate setting, technology must be functional, effective, and highly visible. In the fall of 1999 the CIS department at Bowdoin College saw the need for a greater number ...
Basic approaches to computer lab management range along a spectrum from total lockdown of lab computers to total freedom. Total lockdown, which can be implemented with system perm...