A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
This paper presents Timed Petri Nets (TPN) as an analytical approach for verification of computerized queueing network simulation models at steady state. It introduces a generic a...
SLX is Wolverine Software's "next generation" simulation language. SLX builds on the strengths of Wolverine's GPSS/H (Crain 1997). It provides powerful simulat...
Proof AnimationTM is a family of products for animating discrete event simulations. Proof is available in a variety of versions, including an inexpensive, student version, midsize...
In business today, re-engineering has taken a great deal of the cost out of internal corporate processes. Our factories and internal support organizations have become much more ef...