In this paper, we evaluate several means of presenting route instructions to a mobile user. Starting from an abstract languageindependent description of a route segment, we show h...
Christian Kray, Christian Elting, Katri Laakso, Vo...
One of the biggest unaddressed challenges for the digital economy is what to do when electronic transactions go wrong. Consumers are frustrated by interminable phone menus, and lo...
As household appliances grow in complexity and sophistication, they become harder and harder to use, particularly because of their tiny display screens and limited keyboards. This...
We address the problem of improving the efficiency of natural language text input under degraded conditions (for instance, on PDAs or cell phones or by disabled users) by taking a...
Authoring dynamic web pages is an inherently difficult task. We present DESK, an interactive authoring tool that allows the customization of dynamic page generation procedures wit...