We consider the problem of minimizing staffing costs in an inbound call center, while maintaining an acceptable level of service in multiple time periods. The problem is complicat...
There has been a growing interest in the use of wireless mesh networks. Today's wireless technology enables very high data rate up to hundreds of Megabits per second, which c...
In this paper we analyze and evaluate the effects of some pre-defined process parameters on the performance of a manufacturing system. These parameters include two different plant...
In the paper, a cross-layer optimization between application layer and fabric layer is proposed. The aim is to optimize the end-to-end quality of the dynamic grid application as we...
Workflow management systems (WfMS) are widely used by business enterprises as tools for administrating, automating and scheduling the business process activities with the availab...
Sharmila Subramaniam, Vana Kalogeraki, Dimitrios G...