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SIGUCCS
1999
ACM
14 years 3 months ago
Who's Got the Key?
This paper attempts to illuminate several fundamental concepts used in the creation of a Public Key Infrastructure (PKI). These concepts include encryption, public key cryptograph...
David Henry
SIGUCCS
1999
ACM
14 years 3 months ago
Usability Testing: A Quick, Cheap, and Effective Method
The University of Portland Office of Computer and Telecommunication Services (CTS) created an Intranet web site for the University community during the summer of 1998. In the summ...
Jerilyn Prescott, Matt Crichton
SIGUCCS
1999
ACM
14 years 3 months ago
Bridging Worlds: The IT Support Professional as Interpreter Between Cultures
One result of the action of Moore’s Law, the doubling of IT (Information Technology) power every 18 months, is a widening gap in the understanding of this technology between tho...
Don Rea
SIGUCCS
2000
ACM
14 years 3 months ago
Web Documentation Project at the University of Delaware
The Web Documentation Project at the University of Delaware (UD) organizes the computing help information available to the University community. The project’s goal is to provide...
David Hopkins
SIGUCCS
2000
ACM
14 years 3 months ago
Assessing the Benefit of In-House Work Experience for University Students
The Department of Management Studies, (DOMS) has had a Computer Laboratory for a decade. DOMS IT environment has become increasingly complex. From having less than 20 standalone P...
Karen Shackleford