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SIGUCCS
2003
ACM
13 years 12 months ago
Putting OSX in an open access lab: (or "The Joy of X")
This paper discusses the challenges of putting Apple Macintosh OSX into open access and computer lab environments. Categories and Subject Descriptors K.6.4 [Management of Computin...
David L. R. Houston
SIGUCCS
2003
ACM
13 years 12 months ago
Colgate university's ITS study groups: in-house personal and professional development
Internal Study Groups at Colgate University have increased staff members’ technical knowledge, encouraged additional study on selected topics, and resulted in achievement of ind...
Jeanne Kellogg
SIGUCCS
2003
ACM
13 years 12 months ago
Ready, connect, learn: preparing students for campus technology
This paper documents the progression through 4 methods of orienting incoming students in the use of Syracuse University’s computer systems. It discuses design issues involving: ...
Gerri McCarthy
SIGUCCS
2003
ACM
13 years 12 months ago
Being Sam Malone: customer service on a campus where "Everybody Knows Your Name"
Working on a small campus has many advantages: Familiarity with the majority of faculty and staff, in-depth knowledge of how systems interact, adding the personal touch to each in...
Mark Watts
SIGUCCS
2003
ACM
13 years 12 months ago
Integrating WebCT with diverse campus systems
The University of Delaware has a powerful legacy SIS system. The University plans to replace this system in 2004-05. In the meantime, we have populated WebCT rosters using custom ...
Jeff Whisler