Service processes, for example in transportation, telecommunications or the health sector, are the backbone of today’s economies. Conceptual models of such service processes enab...
Even though considerable progress regarding the technical perspective on modeling and supporting business processes has been achieved, it appears that the human perspective is stil...
Cornelia Haisjackl, Jakob Pinggera, Pnina Soffer, ...
This paper provides an overview of a socio-technical toolbox (STT) based on a combination of methods from a number of contemporary sociotechnical (ST) methodologies. The STT suppor...
Model driven IT systems development with code generation is today used in several, mostly technical, application areas. However, for large IT based Information Systems (ITbIS) it i...
Abstract. Modeling dynamic, human-centric, non-standardized and knowledgeintensive business processes with imperative process modeling approaches is very challenging. Declarative p...
Requirements elicitation is an important part of information systems development. It is often performed as a technical task, but from a close look it is mainly a social activity. T...
Today’s mobile applications, spanning from file storage and syncing, place checking in and tagging, multimedia sharing, streaming and recommendation, to social and professional n...
Iosif Alvertis, Michael Petychakis, Romanos Tsouro...