Knowledge management is a topic that has gained increasing attention since the mid-1990s. A knowledge management strategy involves consciously helping people share and put knowled...
Knowledge Management Systems (KMS) play increasingly important roles in organizations due to the realization of the value of knowledge and capabilities of computerized systems to ...
In the challenges faced by organisations in the area of knowledge management, there is clearly a role for information and communications technologies in supporting the exploitatio...
Knowledge management (KM) systems aim at supporting knowledge workers in general and software engineers in particular. These tools help to elicit, structure, and retrieve knowledg...
: Knowledge management typically focuses on communicating and spreading information and knowledge within a company. It is usually limited to technology or business information in s...
Corporate knowledge consists both of information that is available throughout a company and of information technology frameworks and paradigms. Considering an enterprise as a distr...
The field of Knowledge Management (KM) has already completed its initiatory phase, characterized by operational confusion between knowledge and information, stemming from the tenuo...
A knowledge management perspective is rarely used to model a process. Using the cognitive perspective on knowledge management in which we start our analysis with events and knowled...
While storytelling has long been recognized as an important part of effective knowledge management in organizations, knowledge management technologies have generally not distingui...
Customer knowledge has been increasingly recognized as a key strategic resource in any company’s success. Recent studies conducted in the fields of Knowledge Management and Cust...