This paper discusses why trust is an essential aspect for business-driven IT management, as well as how it impacts management of web services and their compositions. We summarize t...
Information systems require awareness of risks and a good understanding of vulnerabilities and their exploitations. In this paper, we propose a novel approach for the systematic as...
—This paper defines an approach to maintain the work of business process analysts aligned with the work of UI designers. With this approach, models are derived from each other an...
—The timely and efficient management of faults that affect the quality of services delivered to customers is an important issue for service providers with respect to their busin...
—Knowing the dependencies among computing assets and services provides insights into the computing and business landscape, therefore, facilitating low-risk timely changes in supp...
Alexandru Caracas, Andreas Kind, Dieter Gantenbein...