Sciweavers

CHI
2005
ACM
14 years 12 months ago
Work coordination, workflow, and workarounds in a medical context
In this paper we report an ethnographic study of workarounds--informal temporary practices for handling exceptions to normal workflow--in a hospital environment. Workarounds are a...
Marina Kobayashi, Susan R. Fussell, Yan Xiao, F. J...