Workflow management systems facilitate the everyday operation of business processes by taking care of the logistic control of work. In contrast to traditional information systems, ...
In this article a general business process architecture is presented, which is based on the Architecture of Integrated Information Systems (ARIS) and which is composed of the four ...
This chapter describes a novel knowledge-based methodology and computer toolset for helping business process designers and participants better manage exceptions (unexpected deviati...
Formal analysis techniques can deliver important support during business process redesign efforts. This chapter points out the (potential) contribution of these formal analysis tec...