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CASCON
2008
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14 years 27 days ago
Is it a bug or an enhancement?: a text-based approach to classify change requests
Bug tracking systems are valuable assets for managing maintenance activities. They are widely used in open-source projects as well as in the software industry. They collect many d...
Giuliano Antoniol, Kamel Ayari, Massimiliano Di Pe...
VL
2008
IEEE
14 years 5 months ago
Towards the next generation of bug tracking systems
Developers typically rely on the information submitted by end-users to resolve bugs. We conducted a survey on information needs and commonly faced problems with bug reporting amon...
Sascha Just, Rahul Premraj, Thomas Zimmermann
CSCW
2010
ACM
14 years 8 months ago
Information needs in bug reports: improving cooperation between developers and users
For many software projects, bug tracking systems play a central role in supporting collaboration between the developers and the users of the software. To better understand this co...
Silvia Breu, Rahul Premraj, Jonathan Sillito, Thom...