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    DSOM
    2005
    Springer
    100views Computer Networks» more  DSOM 2005»
    SLA Design from a Business Perspective
    14 years 27 days ago
    SLA Design from a Business Perspective
    Download  www.dsc.ufcg.edu.br
    Abstract. A method is proposed whereby values for Service Level Objectives (SLOs) of an SLA can be chosen to reduce the sum IT infrastructure cost plus business financial loss. Bu...
    Jacques Philippe Sauvé, Filipe Marques, Ant...
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