What is the impact of operational (i.e. nonstrategic) IT business alignment on IT usage? Using case studies in three branches of a retail bank employing identical information syst...
Heinz-Theo Wagner, Daniel Beimborn, Jochen Franke,...
Many business processes are relying on a smooth and flexible IT support. A major finding of IS research is that in order to generate value from IT the complementarities between IT...