HICSS
2003
IEEE
14 years 4 months ago
2003
IEEE
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
WECWIS
2007
IEEE
14 years 5 months ago
2007
IEEE
Market players that can respond to critical business events faster than their competitors will end up as winners in the fast moving economy. Event-based systems have been develope...