The purpose of this paper is to describe (a) why simulation is necessary to evaluate check-in, (b) a simulation toolbox for check-in counters and (c) Two case studies for Amsterda...
Delays in the check-in system at an airport vary with times of the day, day of the week, and types of check-in modes chosen by the passengers. Extensive data collection of the che...
Simone Appelt, Rajan Batta, Li Lin, Colin G. Drury