This paper describes some of the consumer-driven usability research conducted by NCR Self Service Strategic Solutions in the development of an understanding of usability and user ...
Lynne M. Coventry, Antonella De Angeli, Graham Joh...
Museums attract increasing numbers of online visitors along with their conventional physical visitors. This paper presents a study of a mixed reality system that allows web, virtu...
Barry Brown, Ian MacColl, Matthew Chalmers, Areti ...
Mobile and wearable computers present input/output problems due to limited screen space and interaction techniques. When mobile, users typically focus their visual attention on na...
Stephen A. Brewster, Joanna Lumsden, Marek Bell, M...
Methods for identifying usability problems in web page designs should ideally also provide practical methods for repairing the problems found. Blackmon et al. [2] proved the usefu...
Marilyn Hughes Blackmon, Muneo Kitajima, Peter G. ...
Current search tools on the Web, such as general-purpose search engines (e.g. Google) and domain-specific portals (e.g. MEDLINEplus), do not provide search procedures that guide u...
Suresh K. Bhavnani, Christopher K. Bichakjian, Tim...
In this paper, we demonstrate how ethnographic fieldwork studies can be used to inform the design of third generation mobile phones. We draw on a field study of teenage mobile pho...
Annotating paper documents with a pen is a familiar and indispensable activity across a wide variety of work and educational settings. Recent developments in pen-based computing p...
Email has come to play a central role in task management, yet email tool features have remained relatively static in recent years, lagging behind users' evolving practices. T...
Victoria Bellotti, Nicolas Ducheneaut, Mark Howard...
The iStuff toolkit of physical devices, and the flexible software infrastructure to support it, were designed to simplify the exploration of novel interaction techniques in the po...
Rafael Ballagas, Meredith Ringel, Maureen C. Stone...