CSCW
2000
ACM
13 years 7 months ago
2000
ACM
This paper describes a novel knowledge-based approach for helping workflow process designers and participants better manage the exceptions (deviations from an ideal collaborative ...
CHI
1997
ACM
13 years 12 months ago
1997
ACM
We describe a case study of a complex, ongoing, collaborative work process, where the central activity is a series of meetings reviewing a wide range of subtle technical topics. T...