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HICSS
2010
IEEE
190views Biometrics» more  HICSS 2010»
14 years 6 months ago
Managing the Current Customization of Process Related IT-Services
IT service providers are increasingly required to orientate their service portfolio towards the IT support of their consumer’s business processes. This enables diversification a...
Henrik Brocke, Falk Uebernickel, Walter Brenner