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    IJMMS
    2006
    72views more  IJMMS 2006»
    The use of interface agents for email notification in critical incidents
    13 years 7 months ago
    The use of interface agents for email notification in critical incidents
    Download  foba.lakeheadu.ca
    This study reports on several typical scenarios of the use of email notification interface agents under the influence of critical incidents. An interface agent is a reactive, coll...
    Alexander Serenko
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    CHI
    2009
    ACM
    109views Human Computer Interaction» more  CHI 2009»
    Undo and erase events as indicators of usability problems
    14 years 8 months ago
    Undo and erase events as indicators of usability problems
    Download  hci.stanford.edu
    One approach to reducing the costs of usability testing is to facilitate the automatic detection of critical incidents: serious breakdowns in interaction that stand out during sof...
    David Akers, Matthew Simpson, Robin Jeffries, Terr...
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