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    AVI
    1998
    103views Software Engineering» more  AVI 1998»
    Remote evaluation for post-deployment usability improvement
    14 years 26 days ago
    Remote evaluation for post-deployment usability improvement
    Download  research.cs.vt.edu
    Although existing lab-based formative evaluation is frequently and effectively applied to improving usability of software user interfaces, it has limitations that have led to the ...
    H. Rex Hartson, José C. Castillo
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    CHI
    2009
    ACM
    109views Human Computer Interaction» more  CHI 2009»
    Undo and erase events as indicators of usability problems
    15 years 3 days ago
    Undo and erase events as indicators of usability problems
    Download  hci.stanford.edu
    One approach to reducing the costs of usability testing is to facilitate the automatic detection of critical incidents: serious breakdowns in interaction that stand out during sof...
    David Akers, Matthew Simpson, Robin Jeffries, Terr...
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