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    CSCW
    1999
    ACM
    135views Social Sciences» more  CSCW 1999»
    Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work
    14 years 1 months ago
    Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work
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    No work is inherently either visible or invisible. We always "see" work through a selection of indicators: straining muscles, finished artifacts, a changed state of affai...
    Susan Leigh Star, Anselm Strauss
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    CSCW
    1999
    ACM
    115views Social Sciences» more  CSCW 1999»
    Voice Loops as Coordination Aids in Space Shuttle Mission Control
    14 years 1 months ago
    Voice Loops as Coordination Aids in Space Shuttle Mission Control
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    Voice loops, an auditory groupware technology, are essential coordination support tools for experienced practitioners in domains such as air traffic management, aircraft carrier o...
    Emily S. Patterson, Jennifer Watts-Perotti, David ...
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