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CSCW
2011
ACM
13 years 5 months ago
Empirical software engineering at Microsoft Research
We describe the activities of the Empirical Software Engineering (ESE) group at Microsoft Research. We highlight our research themes and activities using examples from our researc...
Christian Bird, Brendan Murphy, Nachiappan Nagappa...
CSCW
2011
ACM
13 years 5 months ago
Virtual gifts and guanxi: supporting social exchange in a chinese online community
Significant cultural differences persist between East and West. Software systems that have been proven to operate efficiently within one culture can fail in the context of the oth...
Jiang Yang, Mark S. Ackerman, Lada A. Adamic
CSCW
2011
ACM
13 years 5 months ago
Coordinating time-critical work with role-tagging
Aleksandra Sarcevic, Leysia A. Palen, Randall S. B...
CSCW
2011
ACM
13 years 5 months ago
Technology for emerging markets at MSR india
The Technology for Emerging Markets (TEM) group at Microsoft Research India seeks to address the needs and aspirations of people in the world's developing communities. Our re...
Edward Cutrell
CSCW
2011
ACM
13 years 5 months ago
Communico: overhearing conversations in a virtual office
Kevin Dullemond, Ben van Gameren
CSCW
2011
ACM
13 years 5 months ago
Three sequential positions of query repair in interactions with internet search engines
Internet search engines display understanding or misunderstanding of user intent in and through the particular batches of results they retrieve and their perceived relevance. Yet ...
Robert J. Moore, Elizabeth F. Churchill, Raj Gopal...
CSCW
2011
ACM
13 years 5 months ago
Faceted identity, faceted lives: social and technical issues with being yourself online
This paper explores key issues people experience managing personal boundaries within and across social technologies. We look in particular at email and online social networks. We ...
Shelly Farnham, Elizabeth F. Churchill
CSCW
2011
ACM
13 years 5 months ago
Your time zone or mine?: a study of globally time zone-shifted collaboration
We conducted interviews with sixteen members of teams that worked across global time zone differences. Despite time zone differences of about eight hours, collaborators still foun...
John C. Tang, Chen Zhao, Xiang Cao, Kori Inkpen
CSCW
2011
ACM
13 years 5 months ago
From ethnographic study to mixed reality: a remote collaborative troubleshooting system
In this paper we describe how we moved from ethnographic study to design and testing of a Mixed Reality (MR) system, supporting collaborative troubleshooting of office copiers and...
Jacki O'Neill, Stefania Castellani, Fréd&ea...