We describe the activities of the Empirical Software Engineering (ESE) group at Microsoft Research. We highlight our research themes and activities using examples from our researc...
Christian Bird, Brendan Murphy, Nachiappan Nagappa...
Significant cultural differences persist between East and West. Software systems that have been proven to operate efficiently within one culture can fail in the context of the oth...
The Technology for Emerging Markets (TEM) group at Microsoft Research India seeks to address the needs and aspirations of people in the world's developing communities. Our re...
Internet search engines display understanding or misunderstanding of user intent in and through the particular batches of results they retrieve and their perceived relevance. Yet ...
Robert J. Moore, Elizabeth F. Churchill, Raj Gopal...
This paper explores key issues people experience managing personal boundaries within and across social technologies. We look in particular at email and online social networks. We ...
We conducted interviews with sixteen members of teams that worked across global time zone differences. Despite time zone differences of about eight hours, collaborators still foun...
In this paper we describe how we moved from ethnographic study to design and testing of a Mixed Reality (MR) system, supporting collaborative troubleshooting of office copiers and...