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    An Algebraic Approach to Quality Metrics for Customer Recognition Systems
    14 years 1 months ago
    An Algebraic Approach to Quality Metrics for Customer Recognition Systems
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    : Success in implementing a Customer Relationship Management (CRM) system requires close attention to data quality issues. However, most of the literature focuses on the quality of...
    John R. Talburt, Kimberly Hess, Richard Wang, Emil...
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