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    IDA
    2005
    Springer
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    Pulse: Mining Customer Opinions from Free Text
    14 years 6 months ago
    Pulse: Mining Customer Opinions from Free Text
    Download  research.microsoft.com
    Abstract. We present a prototype system, code-named Pulse, for mining topics and sentiment orientation jointly from free text customer feedback. We describe the application of the ...
    Michael Gamon, Anthony Aue, Simon Corston-Oliver, ...
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