Sciweavers

CONEXT
2010
ACM
13 years 10 months ago
NEVERMIND, the problem is already fixed: proactively detecting and troubleshooting customer DSL problems
Traditional DSL troubleshooting solutions are reactive, relying mainly on customers to report problems, and tend to be labor-intensive, time consuming, prone to incorrect resoluti...
Yu Jin, Nick G. Duffield, Alexandre Gerber, Patric...