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HICSS
2008
IEEE
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HICSS 2008
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What, Who and Where: Insights into Personalization
14 years 6 months ago
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csdl2.computer.org
Personalization is a phenomenon that intrigues and confuses. Personalized offerings promise customer attention, loyalty and safe haven against commoditization. However, these prom...
Anne Sunikka, Johanna Bragge
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