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33
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EGOV
2010
Springer
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Information Technology
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EGOV 2010
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Designing Quality Business Processes for E-Government Digital Services
13 years 9 months ago
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www.cs.unicam.it
Abstract. Research works and surveys focusing on e-Government Digital Services availability and usage, reveal that often services are available but ignored by citizens. In our hypo...
Flavio Corradini, Damiano Falcioni, Andrea Polini,...
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